Shipping policy

Shipping Policy

RodNest currently ships to customers in the United States. Most orders are estimated to arrive within 2–7 business days. Delivery estimates begin when an order is confirmed and may vary because of carrier delays, severe weather, holidays, address issues, or other circumstances outside our control.

Order Processing

Orders are reviewed and prepared as quickly as possible. You will receive a confirmation email after placing your order and tracking information when it becomes available.

Tracking

Tracking updates can take up to 48 hours to appear after shipment. If tracking has not updated for several business days, contact support@rodnest.com.

Address Changes

Please verify your shipping address before checkout. Contact us immediately if a correction is needed. We cannot guarantee changes after an order enters processing.

Lost, Delayed, or Damaged Packages

If your package is marked delivered but cannot be found, check with household members, neighbors, and the carrier first. Contact us within 7 days of the delivery scan if it remains missing. For damaged packages or incorrect items, contact us within 7 days and include clear photos of the packaging and product.