Frequently Asked Questions
How long does delivery take?
Most U.S. orders are estimated to arrive within 2–7 business days. Carrier delays, severe weather, holidays, or address issues may affect delivery.
How can I track my order?
Tracking information is emailed when available. Tracking can take up to 48 hours to begin updating after shipment.
Can I change or cancel my order?
Email support@rodnest.com as soon as possible. We cannot guarantee changes or cancellations after processing begins.
What if my item arrives damaged or incorrect?
Contact support@rodnest.com within 7 days of delivery with your order number and clear photos of the item and packaging. We will review the issue and arrange an appropriate solution.
What is your return policy?
Eligible unused items in original condition may be returned within 30 days of delivery. Contact us before sending a return so we can provide instructions.
Do you ship outside the United States?
RodNest currently focuses on U.S. delivery. Available destinations are shown at checkout.
How can I contact RodNest?
Email support@rodnest.com. Include your order number when asking about an existing order.