Refund policy

Returns & Refund Policy

We want you to be satisfied with your RodNest order. You may request a return within 30 days of delivery.

Return Eligibility

To qualify, an item must be unused, unworn, in its original condition, and returned with its original packaging and accessories. Proof of purchase is required. Items that show use, damage after delivery, modification, or missing parts may not qualify.

Starting a Return

Email support@rodnest.com with your order number and reason for return before sending any item. Returns sent without prior approval may not be accepted. Return instructions and the correct return address will be provided by email.

Return Shipping

Customers are responsible for return shipping costs for change-of-mind returns. RodNest will cover reasonable return or replacement costs when an item arrives damaged, defective, or incorrect. Original shipping charges are not refundable unless the return is caused by our error.

Refunds

Approved refunds are issued to the original payment method after the returned item is received and inspected. Please allow 5–10 business days for your bank or card provider to post the refund.